On Wednesday, August 17, we switched our ISP service from Bell to Cogeco. It has been in service for one day, and there is a very noticeable difference in terms of speed and reliability. I’ve tested the download speed compared to Sympatico and it is approximately 6.7 times faster, but this speed will change depending on the site you’re connecting to when you download a ?le. For uploading ?les, Cogeco is approximately twice as fast compared to Sympatico.

Besides the luxury of having a fast connection, it looks like our problems with the Internet dropping out multiple times on a daily basis could be over. The service didn’t drop once today and the stability never ?uctuated. Of course there are always “some” sites that take a long time to load, but that has nothing to do with our connection, it is most likely a problem with the website’s server or possibly Internet Explorer not working properly.

The Hamilton Philharmonic Orchestra has been using Cogeco’s High Speed Internet service for 2 years. As an arts organization our need for reliable email communication, transfer of documents and access to the web for information is staggering.

Reliability is the core need in our use of the internet. We’ve experienced “down” periods with other providers and faced the frustration of losing valuable time from our business day. This can be costly.

Our work requires unimpeded global access to every industry related website and email recipient with whom we do business. We need it fast and we always need it ‘now’. Cogeco is always there. We can’t imagine operations without Cogeco's service.

In addition to the bene?t of High Speed Internet access, Cogeco’s customer service and technical support has proven to be - quite simply the best. In some wonderful way, they seem to understand the unique needs of our business and make extra efforts to ensure that every solution is a perfect ?t for us.

Cogeco’s team is reliable, professional and customer oriented – we couldn’t possibly ask for more. Cogeco has become a hi-tech pillar of our operations.

As a hotel, reliable email communication is essential for day-to-day business. Not only are we heavily reliant on guests booking online, but the Internet serves as a useful tool when comparing our offers against hotels we're competing with.

With Cogeco's team of professionals my staff and I get reliable and secure online services. I am never in fear of our Internet going down or losing our connection and that's peace of mind that makes my job easier. I am very impressed by their customer service and couldn't ask for anything more.

Speed, reliability and service. We have never had better service from any other Internet provider. We are highly dependent on our internet access and Cogeco has been superb in keeping our work ?owing.