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DIGITAL VIDEO RECORDER (DVR)
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Q: What are the features and benefits of the DVR? |
| Q: Do I have to have Digital Cable to get the DVR? |
| Q: Can I use DVR on any TV in my house? |
| Q: Can I still use my VCR/DVD player with the DVR? |
| Q: Does DVR service tie up my phone line? |
| Q: Do I have to sign a contract or pay a cancellation fee for DVR or the DVR-enabled Digital Cable receiver? |
| Q: Can I watch a show I recorded earlier while I record another show? |
| Q: How do I return to live TV when I'm watching recorded programming? |
| Q: How do I record a Pay Per View (PPV) broadcast? |
| Q: How many other home entertainment components can be connected to my Advanced HD/DVR receiver? |
| Q: I currently record programs on my VCR. How is a DVR different? |
| Q: I expect to record a lot of programming. How will I know when my hard disk is full? |
| Q: Can I adjust the quality of the video recording to conserve hard disk space? |
| Q: How does the Parental Control feature work? |
| Q: What is the i-Guide? |
| Q: How can I find programs I want to record? |
| Q: Can I transfer a recorded program to a VHS tape? |
| Q: Can Cogeco Cable or another company track what I record with my Advanced HD/DVR receiver? |
| Q: How many programs can I record with my DVR? |
| Q: The iGuide doesn't come up on certain channels now that I have a Advanced HD/DVR receiver - why? |
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Q: What are the features and benefits of the DVR?
A: The DVR (Digital Video Recorder) puts TV on your schedule - so you can watch what you want, when you want to watch it. With the touch of a button on your remote control, it automatically finds and digitally records your favourite shows so you can turn them on at any time. There's no need to remember to program your VCR, track schedule changes, or fuss with videotapes. And you won't miss a minute of your favorite show or the Big Game because you have the power to pause live TV and do your own instant replays. You can even fast-forward and rewind your recorded programs. |
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Q: Do I have to have Digital Cable to get the DVR?
A: Yes, to get DVR, customers must have Cogeco Digital Cable. |
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Q: Can I use DVR on any TV in my house?
A: Yes, you can get DVR for any TV in your house that has Digital Cable. |
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Q: Can I still use my VCR/DVD player with the DVR?
A: Yes, DVR works with all home entertainment equipment that Digital Cable works with, including VCRs, DVD players, and surround sound systems. |
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Q: Does DVR service tie up my phone line?
A: No. Unlike some other DVRs, Cogeco Cable's DVR does not require a phone line to call for programming information. |
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Q: Do I have to sign a contract or pay a cancellation fee for DVR or the DVR-enabled Digital Cable receiver?
A: No, there is no need to sign a contract beyond the basic customer agreement and there are no cancellation fees. |
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Q: Can I watch a show I recorded earlier while I record another show?
A: Yes |
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Q: How do I return to live TV when I'm watching recorded programming?
A: Simply press the STOP button on your remote. Then press EXIT to resume watching live TV.
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Q: How do I record a Pay Per View (PPV) broadcast?
A: Select the program you wish to order and record, then follow the instructions. You will be instructed to order PPV via the remote for the time selected and then select record. The DCT will automatically tune to the proper channel and begin recording. |
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Q: How many other home entertainment components can be connected to my Advanced HD/DVR receiver?
A: Three: your television, cable box, and one other component (VCR, DVD player, or audio). |
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Q: I currently record programs on my VCR. How is a DVR different?
A: The Advanced HD/DVR receiver takes recording technology to a new level, capturing picture and sound digitally (for a superior result to tape-based recording) and allowing greater viewing flexibility. Withthis receiver you can PAUSE a program while you're watching it, and restart it up to 2 hours later. And you can say goodbye to those annoying "what just happened?" moments when you're watching a movie — simply press REWIND to see what you missed. Yet you won't miss a moment of the action, because the Advanced HD/DVR receiver keeps recording forward while you pause, rewind or replay scenes. No VCR can do that! Also, no tapes to store and you don't have to find your program on the tape by fast forwarding or rewinding to the right spot. With DVR you can access all of your recorded programs with just the touch of a button. |
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Q: I expect to record a lot of programming. How will I know when my hard disk is full?
A: When your remaining disk space reaches just 20%, your TV will display the following: "Recording space low. You only have 20% of your total recording space left. To be sure new recordings are completed, you may want to delete previous recordings." Also, in 'My Rentals', the percent of space used will always be visible. |
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Q: Can I adjust the quality of the video recording to conserve hard disk space?
A: No, the Advanced HD/DVR receiver records at a pre-set level to ensure consistently good results. |
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Q: How does the Parental Control feature work?
A: Parental Control allows you to block programs, or types of programs, from being recorded. You can set blocks based on the program's Title or Rating, or you can block entire Channels. You can set up your parental control locks by pressing Menu twice, then go to Setup, press OK. The Locks Set up will allow you to set a 4 digit PIN on the channels you want to block. |
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Q: What is the i-Guide?
A: The i-Guide contains program listings and information. It is searchable by Title and Genre, and allows you to automatically record programs in the future (on the Avanced HD/DVR receiver). Detailed program information is available up to 24 hours in advance, and complete program listings are typically available 4 days in advance. Click here to access the Guide/DVR Reference manual. |
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Q: How can I find programs I want to record?
A: There are several ways to find programs: Browse through the iGuide listings by channel or by time and if you see something you like, simply press 'Record'. If you are looking for a specific program. You can access the Main Menu and then Search by Sports, Movies, Children’s Programming. Or you can do a Title Search by entering the first 4 letters of a program. The iGuide will then tell you all the times and channels when that show will be on.. |
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Q: Can I transfer a recorded program to a VHS tape?
A: Yes. Simply play your recorded program on your TV, and tape it using your VCR, just as you would tape a live broadcast. |
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Q: Can Cogeco Cable or another company track what I record with my Advanced HD/DVR receiver?
A: No. What you choose to record is private. |
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Q: How many programs can I record with my DVR?
A: The number of programs that you can record varies depending on the format of the channel. You can record between 40 and 60 hours of standard definition digital programming, between 7 and 10 hours of HD programming and between 20 and 40 hours of analog programming. |
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Q: The iGuide doesn't come up on certain channels now that I have a Advanced HD/DVR receiver - why?
A: This may be caused by a combination of your menu settings and connection cables. See the chart for more details. |
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