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Digital Cable TV Support > FAQ > High Definition TV (HDTV)
 
HIGH DEFINITION TV (HDTV)


Q:
What are the HDTV channels offered by Cogeco?
Q: What happens when HDTV content is not available on these channels?
Q: Is the HDTV service available everywhere?
Q: Can I record HDTV programming?
Q: Do I need a Cogeco Advanced HD/DVR receiver with a HDTV TV set?
Q: What type of inputs are needed to connect my TV and Digital Terminal?
Q: What kind of cable do you provide with the HDTV Digital Terminal ?
Q: Does the HDTV Digital Terminal/Decoder up-convert standard broadcast signals ?
Q: What is High-Definition TV (HDTV) and what are the advantages?
Q: What is the difference between HDTV and current Digital TV services?
Q: What types of shows can I watch in HDTV?
Q: Why are there black bars around my television picture?
Q: How much will the HDTV service cost?
Q: The iGuide doesn't come up on certain channels now that I have an Advanced HD/DVR Receiver - why?

Q:
What are the HDTV channels offered by Cogeco?

A: Cogeco currently offers 10 HDTV channels including Canadian and American channels: CHUM Television's CITY-TV from Toronto, CTV - Toronto, CBS-Detroit, ABC-Detroit, FOX-Detroit, NBC-Detroit, one channel featuring HD movies from The Movie Network and two pay-per-view channels. We will be progressively adding new HDTV specialty channels as they become available. Please note that HDTV channels broadcast partial programming in the HDTV format i.e. some of their programming will still be offered in digital standard definition format. Broadcasters continuously add HD programming to their lineup.
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Q:
What happens when HDTV content is not available on these channels?

A: The HDTV programming is dependent on the Networks. When HDTV content is not available, the networks air standard-definition (regular) programming.
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Q:
Is the HDTV service available everywhere?

A: Cogeco currently offers HDTV services in the Burlington/Oakville area. We will extend our HDTV coverage progressively to other Ontario markets. Please click here to check if HDTV is available in your area.
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Q:
Can I record HDTV programming?

A: With your Advance HD/DVR Receiver, you can record between 7 to 10 hours of HDTV programming.
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Q:
. Do I need a Cogeco Advanced HD/DVR receiver with a HDTV TV set?

A: To receive HDTV service from Cogeco, you must have an HDTV-ready television set. In addition, you need an Advanced HD/DVR receiver.. The program that you are watching needs to be broadcast in an HDTV signal via an HD channel in order to truly experience HDTV.
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Q:
What type of inputs are needed to connect my TV and Digital receiver?

A: Component Inputs (Y, Pb, Pr) are the primary method of connection between your TV and Digital Terminal to view HDTV programming. Component cables are provided with your Digital Terminal. There are several ways to connect the audio. We recommend you use the Spdif cable included in your box to connect the Digital Terminal to your audio receiver (if you have one). Otherwise, you can use the RCA Stereo (analogue) cables provided with the Digital receiver or s-Video connections (not provided with the Digital receiver).
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Q:
What kind of cable do you provide with the HDTV Digital receiver ?

A: Component Video Cables (Y, Pb, Pr), electrical Spdif cable and RCA Stereo (analogue) cables are provided to ensure easy set-up of the HDTV Digital receiver.
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Q:
Does the HDTV Digital receiver up-convert standard broadcast signals ?

A: The HDTV Digital receiver feeds out the standard-definition picture images in the format the Digital receiver is set at - 480P, 720P or 1080i.
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Q:
What is High-Definition TV (HDTV) and what are the advantages?

A: HDTV provides pictures with several times the clarity of DVDs and over 5 times the resolution of a regular television picture. HDTV is the largest leap in TV technology since color TV replaced black and white.

Color: HDTV provides vivid color, including a wide range of hues (such as subtle purples and reds) without any bleeding at the edges of the image.

Clarity/Detail: HDTV images are as detailed as a high-resolution photograph. It is like looking through a window. When watching a TV program in HD, you will be amazed at the sharpness of the picture. You can even pick up the specks of different colors in an actor's eyes, or see individual sweat drops on a football player-details you could never see through regular television.

Wide-screen: HDTV allows you to view content in a 16:9 wide-screen format, the same format used in movie theatres. Current TVs use a 4:3 image, which cuts pictures off because it forces a wide image into a narrow space.

Dolby Digital 5.1 Surround Sound: All HDTV programming can provide 5.1 channel Dolby Digital Surround Sound--just like true theatre sound.

Note: HDTV and Dolby Digital 5.1 Surround Sound content is dependent on broadcaster

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Q:
What is the difference between HDTV and current Digital TV services?

A: Standard analogue TV and digital TV pictures have very similar resolution. However, if an HDTV signal is sent to an HDTV (or HDTV-ready) TV set, the picture will show 5 times the resolution of normal TV pictures.
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Q:
What types of shows can I watch in HDTV?

A: Cogeco HDTV programming includes a wide variety of prime-time U.S. Network TV shows, The Movie Network movies and series, Viewer's Choice Pay Per View movies and events and live sports broadcasts. HDTV and Dolby Digital Surround Sound content is dependent on the broadcaster.
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Q:
Why are there black bars around my television picture?

A: You have a 4:3 (regular shaped) HDTV television set that places black bars above and below the picture when the HDTV Digital receiver is using its High Definition (Component - Y, Pb, Pr) inputs (to show a 16:9 picture). When watching Standard Definition analogue or digital channels through the HDTV Digital Terminal, it places bars on each side of the picture to show the regular 4:3 picture. Thus, you see a picture with a complete black frame around the outside.

To enable yourself to view Standard Definition analogue and digital channels full-screen, connect the conventional S-Video or composite (RCA) connections of the HDTV receiver to the same inputs on your television. You can then choose the Standard Definition input when watching regular programming and see the full screen picture. For HDTV programming you need to use the High Definition input and only see the Back bar at the top and bottom of the screen for the 16:9 wide-screen HDTV picture.

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Q:
How much will the HDTV service cost?

A: The HD basic service, which currently includes City-TV and CTV-Toronto is offered at no additional charge. The HD theme pack , which includes the US networks,is $6.99/month and can be added to any Digital Select Package. The HDTV Movie Network channel is available free of charge to all Ontario HDTV customers who subscribe to the standard definition Movie Network and rent or purchase an Advanced HD/DVR digital receiver. The price for HD Pay Per View films will vary depending on the title or event.
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Q:
The iGuide doesn't come up on certain channels now that I have an Advanced HD/DVR Receiver - why?

A: This may be caused by a combination of your menu settings and connection cables. See the chart for more details.
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