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Digital Cable TV Support > FAQ > Remote Operation
 
REMOTE OPERATION


Q:
How do I program my equipment so that my digital receiver and television both turn on and off at the same time using the same remote control?
Q: How do I adjust the interactive guide screens?
Q: Can I use the digital remote control to operate the other components in my entertainment unit?
Q: How do I exit a screen or menu?
Q: How do I access The Movie Network OnDemand?
 

Q:
How do I program my equipment so that my digital receiver and television both turn on and off at the same time using the same remote control?

A: Press Menu on the digital remote control. Access the Cable Box Setup screen. Access the AC Outlet, it should read Switched. If it reads Unswitched, you need to move the arrow to the right and select Switched (Note: This applies only if the TV is plugged into the rear panel of the receiver). Now when you choose power on or off, both pieces of equipment should turn on and off together.
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Q:
How do I adjust the interactive guide screens?

A: Select the Adjust Screen Position option from the Video Setup screen. Press the arrow keys until the arrows on the screen are centered.
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Q:
Can I use the digital remote control to operate the other components in my entertainment unit?

A: Yes. The remote control is universal, which means you can program it to operate your TV and VCR. The technician will leave a programming guide that will assist you in first establishing and then setting the codes that are specific to the equipment in your home. For additional assistance, please call our Customer Service Centre.
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Q:
How do I exit a screen or menu?

A: Press the EXIT button at any time to resume watching TV. To return to a previous screen, press the LAST button. If you are still having problems, you can also try resetting your unit by turning it off for 10 seconds or unplugging. The system may take 15-20 seconds to reset. If the unit is unplugged, it may take up to 20 minutes for the iGuide to reset.
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Q: How do I access The Movie Network OnDemand?

A: Accessing and using The Movie Network OnDemand is easy! Just go to channel 208 . Pick the video you want to watch, Press play and Enjoy!
 
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