 |
 |
VIDEO ON DEMAND (VOD)
|
Q: If I get to the end of a video and want to watch it again, can I
restart at the beginning? |
| Q: How many movies can I rent at one time? |
| Q: Do my Parental Control and Purchase code settings stay the same for Video on Demand purchases as with other features of the COGECO i-Guide? |
| Q: How do I return to watching a Video on Demand rental after I've tuned
to another channel? |
| Q: Some of the videos in the listings appear with a check mark next to
the title. What does this mean? |
| Q: What if I watched only part of the movie I ordered and didn't get to
watch the rest before it expired? |
|
Q: If I get to the end of a
video and want to watch it again, can I restart at the
beginning?
A:
Yes, if your viewing period
has not expired, you may watch the movie again. |
Back to top  |
| |
Q: How many movies can I rent
at one time?
A:
Typically, there is no limit
on movie rentals. Check with a COGECO Customer Service Representative for
system-specific ordering information. |
| Back to top |
|
Q:
Do my Parental Control and Purchase code settings stay the same for Video on Demand purchases as with other features of the COGECO i-Guide?
A: Yes. Codes and settings
apply to Video on Demand just as in any other feature of the COGECO i-Guide. |
| Back to top |
|
Q:
How do I return to watching
a Video on Demand rental after I've tuned to another
channel?
A:
Press the menu button twice, this will bring you to the Main Menu. Highlight the On Demand and press OK then choose My Rentals. This will allow you to resume watching your movie. |
| Back to top |
|
Q:
Some of the videos in the
listings appear with a check mark next to the title. What does this
mean?
A:
The check mark indicates
movies you have rented that are available for viewing. You can also access these
movies through My Rentals from the Video on Demand main menu. |
| Back to top |
|
Q:
What if I watched only part
of the movie I ordered and didn't get to watch the rest before it
expired?
A:
You will have to order the
movie again. Refer to the Information Screens for remaining rental(s) and
viewing time(s). |
| Back to top |
|
> Search other
FAQs
> Did you
find the information you were looking for?
If not, please
Contact
our support centre |
|
