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VIDEO ON DEMAND (VOD)


Q:
Do my Parental Control & Purchase code settings stay the same for Video on Demand purchases as with other features of the Cogeco Interactive Program Guide?
Q: How do I return to watching a VOD rental after I've tuned to another channel?
Q: What if I only watched part of the movie I ordered and didn't get to watch the rest before it expired?
Q: How many movies can I rent at one time?
Q: If I get to the end of a video and want to watch it again, can I restart at the beginning?
Q: Some of the videos appear in the listings with a checkmark next to the title. What does this mean?
 


Q:
Do my Parental Control & Purchase code settings stay the same for Video on Demand purchases as with other features of the Cogeco Interactive Program Guide?

A: Yes. Codes and settings apply to Video on Demand just as in any other feature of the Cogeco Interactive Program Guide.

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Q:
How do I return to watching a VOD rental after I've tuned to another channel?

A: Select My Rentals from the VOD Main Menu and choose the movie you wish to resume watching. You can either begin watching where you left off with the Resume feature, or start the movie over with the Restart feature.
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Q:
What if I only watched part of the movie I ordered and didn't get to watch the rest before it expired?

A: You will have to order the movie again. Refer to the Information Screens for remaining rental and viewing time.
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Q:
How many movies can I rent at one time?

A: Typically, there is no limit on movie rentals. Check with a Cogeco Customer Service Representative for system-specific ordering information.
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Q:
If I get to the end of a video and want to watch it again, can I restart at the beginning?

A: Yes, as long as your viewing period has not expired, you may watch the movie again.
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Q:
Some of the videos appear in the listings with a checkmark next to the title. What does this mean?

A: The checkmark indicates movies you have rented that are available for viewing. You can also access these movies through My Rentals from the VOD Main Menu.
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