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VIRUSES

Q: What is a virus?
Q: How do viruses work? How do they spread?
Q: Why do I need to constantly update my Anti-Virus product?
Q: What is a Trojan horse?
Q: Why didn't my Anti-Virus detect the Trojan horse?
Q: How can I tell if I have a virus?
Q: Virus? Worm? Trojan? Malware? What's the difference?


Q:
What is a virus?

A: Viruses are programs that are created to automatically spread from one computer to another via the Internet, e-mail, home networks, corporate networks, disks or anything else that allows files to move from one PC to another. Some viruses are only "proof of concepts" and do not cause any harm other than generating a lot of Internet traffic. Other viruses are malicious and can shut down your PC, erase your hard drive or even use your PC to perform a denial of service (DoS) attack against a particular Website.

Like biological viruses, there are millions of viruses "in the wild" on the Internet. Most of them are easily contained and while some become household names and stories on the nightly news, few people ever experience or hear about them. Viruses have the potential to severely damage data on your PC and disrupt Internet connectivity worldwide. Internet security firms such as F-Secure employ round-the-clock antivirus teams to immediately investigate new threats and quickly provide counter-measures to users of their software.

Viruses come in many shapes and sizes, from parasitic viruses that attach themselves to files and execute only when you open that file, to worms that automatically infect and self-propagate, often using your own e-mail capabilities to send out copies of it to everyone in your address book. The complexity and frequency of viruses vary greatly and the world of viruses is constantly evolving, requiring Anti-Virus companies to quickly adapt and react.

This is why COGECO recommends that you install an Anti-Virus product on all of your PCs and that you make sure you maintain your subscription so that your antivirus files are always up-to-date. COGECO Security Services are provided free of charge to all residential Standard and Pro High Speed Internet customers and at a very low cost for residential Lite customers. Please go to www.cogeco.ca/security for more information. If you are a Business customer and subscribing to one of our High Speed Internet packages, it is free and you can visit www.cogeco.ca/bizsecurity for more information.

For more detailed information, go to http://www.cert.org/other_sources/viruses.html to see CERT's excellent explanation on viruses.

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Q:
How do viruses work? How do they spread?

A: As there are many different types of viruses it is impossible to give a clear definition of the specific inner workings of any virus. Most Internet security vendors such as F-Secure (the vendor powering COGECO Security Services) offer in-depth analysis of individual viruses.

For general virus information see http://www.f-secure.com/virus-info/

For Virus descriptions see : http://www.f-secure.com/v-descs/

For news on current virus outbreaks visit: http://www.f-secure.com/virus-info/virus-news/

Viruses generally propagate via e-mail or exploitable network services. E-mail propagation usually requires an individual to click on a link or attachment to activate the virus whereas viruses that spread via network services can often install themselves without user intervention. Having an unprotected or unpatched operating system (ie: Windows XP, Windows 2000 , etc.) running on the network puts it at risk.

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Q:
Why do I need to constantly update my Anti-Virus product?

A: Because new viruses are released on a daily basis, so it is necessary to have an Anti-Virus product with the most up-to-date signatures to ensure your system(s) benefits from the best possible protection. Most newer Anti-Virus products often include automated update processes although you may have to manually initiate these upgrades. Visit your Anti-Virus vendor's homepage for more information. COGECO Security Services automatically checks for new updates on an hourly basis.

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Q:
What is a Trojan horse?

A: Much like the Trojan horse in ancient Greek mythology, the 21st century version also masquerades as another program and once inside, "drops" a malicious program or virus onto your system. Often these types of programs also facilitate easy 'back-door' access to your PC and can allow someone, such as a spammer, to use your PC for malicious purposes.

For more information see Broadbandreports.com's excellent definition of Trojan horses at http://www.broadbandreports.com/faq/531

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Q:
Why didn't my Anti-Virus detect the Trojan horse?

A: While many newer Anti-Virus programs include Trojan horse signatures, not all Anti-Virus products are able to detect them Also, many Trojan horses (such as Phatbot) have the ability to disable Anti-Virus programs rendering them useless and exposing your system to attacks.

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Q:
How can I tell if I have a virus?

A: Although the best way to determine if your system is compromised is to perform a full system scan with an updated virus scanner, there are several signs you can look for that may act as an early warning system to a compromise.

If you notice that:
  • Your system randomly shuts down;
  • Your system has an abnormally sluggish behavior;
  • Your system is running unfamiliar applications or processes in the background;
  • You login(s) or password(s) no longer work(s);
  • There is unexplained disk activity;
  • Your mouse or sound behaves abnormally;
  • Your CD, printer or other external devices behave abnormally

COGECO recommends that you immediately run a virus scanner. COGECO provides a free online virus scanner located at www.cogeco.ca/security that will detect and remove any viruses from your PC. Click here to visit COGECO's Online Virus Scanner, if you have not already installed COGECO's Security Services at www.cogeco.ca/security.

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Q:
Virus? Worm? Trojan? Malware? What's the difference?

A: A virus is a program that spreads from PC to PC by replicating itself just like a biological virus. Similarly, it generally does some type of harm or damage to its host (your PC), which can be as benign as a pop-up message or as bad as erasing the content of your hard drive. Viruses are spread many different ways including via e-mail or through open ports (doors) on your PC.

A
worm is much like a virus however it doesn't necessarily do direct damage to your PC. Its main purpose is to replicate itself. Often these worms propagate so quickly that they can clog up network traffic and render your connection useless.

A
Trojan horse is a program that appears to be a legitimate program, but in reality it has a secret hidden "malicious" or virus-like program that can infect your PC and will often allow others to gain access to your PC through a firewall.

Malware (or malicious software) is a program or a file that is harmful to your PC. Malware can include viruses, worms, Trojan horses and spyware or any such variations.

The writers of malicious programs are becoming more advanced and the Internet is starting to be a vehicle for more and more of what are known as "blended threats". Blended threats attempt to use a variety of mechanisms, such as a worm to propagate a Trojan horse, to thwart firewalls and antivirus programs in their continuing efforts to outsmart antivirus and security companies.

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Cogeco Online Virus Scanner Find out if your computer is infected with a virus.
  At this time the on line scanner tool is not compatible with Windows Vista.
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