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WEBMAIL
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| Q: What is Webmail? |
| Q: How can I access the Cogeco Webmail service? |
| Q: Do I need to be a Cogeco customer to use Cogeco Webmail? |
| Q: Do I have to pay extra to use Webmail? |
| Q: What High Speed Internet package do I need to have to take advantage of Webmail? |
| Q: What is the difference between the Basic and Advanced modes in Webmail? |
| Q: Can I keep my email contacts in Webmail? |
| Q: How much storage space do I have with Webmail? |
| Q: How can I organize my email in Webmail? |
| Q: Can I use signatures for my emails in Webmail? |
| Q: What are the advantages of using Webmail over other online e-mail services? |
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Q: What is Webmail?
A: Webmail allows you to read and write your e-mail on the Internet web from anywhere at any time. With Webmail, you are no longer restricted to using your Cogeco e-mail from home, now you can use your e-mail account on any computer with access to the Internet. |
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Q: How can I access the Cogeco Webmail service?
A: You only need to launch the web browser, such as Internet explorer and enter the following address: http//my.cogeco.ca. Click on the webmail tab in the upper right hand corner of the screen and enter your complete e-mail address (ex.: customer@cogeco.ca) and your self-care/e-mail password and then click GO! |
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Q: Do I need to be a Cogeco customer to use Cogeco Webmail?
A: Yes. You must be either a Cogeco residential or business High Speed Internet customer to use Cogeco Webmail. |
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Q: Do I have to pay extra to use Webmail?
A: No. The Cogeco Webmail service is a free enhancement to your Cogeco Internet Service. |
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Q: What High Speed Internet package do I need to have to take advantage of Webmail?
A: You can use Webmail with any residential or business High Speed Internet package, be it our standard, Lite or Pro residential packages or SoHo Lite, SoHo, Workgroup or Enterprise business packages. |
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Q: What is the difference between the Basic and Advanced modes in Webmail?
A: The Basic mode is designed to allow you to read and write e-mails online while continuing to download and manage your e-mails on your PC. The Advanced mode is designed to allow you to manage your e-mail online and provides you with access to advanced e-mail features online such as address books, folders, signatures, the ability to receive e-mail in your webmail account from other POP e-mail accounts and the ability to set up e-mail filters. |
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Q: Can I keep my email contacts in Webmail?
A: Yes. The Advanced mode of Webmail provides an online address book to help you manage your addresses. |
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Q: How much storage space do I have with Webmail?
A: Webmail allows for 10 MB of storage per e-mail account. |
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Q: How can I organize my email in Webmail?
A: Using the Advanced mode of Webmail allows you to create and use folders to organize your e-mails. Once you have moved an e-mail to a folder, you can still download it to a PC by forwarding the e-mail to yourself. |
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Q: Can I use signatures for my emails in Webmail?
A: The Advanced mode supports the creation and use of multiple signatures in plain text or HTML format. |
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Q: What are the advantages of using Webmail over other online e-mail services?
A: Webmail was designed with our customers needs in mind. We offer a secure web platform from which you can access Cogeco email anywhere in the world. The service is free of charge and part of your Internet services. Webmail, unlike other services, is also fully supported by your Cogeco Technical Support staff. |
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