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PRIVACY POLICY

Protection of privacy is important at COGECO Inc. To this end, COGECO has adopted the following policy, which applies also to its subsidiaries COGECO Cable Inc. and COGECO Radio-Television Inc. and to their direct and indirect operating subsidiaries, all collectively referred to as COGECO for the purposes of this policy.

Protection of privacy requires that the collection, use, disclosure and retention of personal information satisfy the requirements of the Personal Information Protection and Electronic Documents Act (Canada), which came into force on January 1st, 2001. COGECO supports the principles of this Act and abides by it.

Personal information means information about an identifiable individual.

COGECO collects personal information as part of its activities only for the following purposes :

Establish, develop and preserve its business relationship respectively with its customers, its employees and other individuals with whom it deals; provide the products or services that it offers, or receive the products or services that it requests, and ensure that all related transactions are supported and implemented; understand and assess the interests, wants and needs of customers with a view to improving products and services already offered, or to offer new products and services; manage its businesses and ensure the efficiency, reliability and security of its systems; and fulfill its obligations resulting from the law.

COGECO does not provide or sell personal information to third parties for commercial or solicitation purposes.

Personal information collected by COGECO may include, as needed, information with a view to establishing or verifying the credit of persons that use, or intend to use, one or more of the products or services offered by COGECO. For this purpose, COGECO may obtain or share credit information on a confidential basis from or with credit evaluation organizations.

COGECO may, as needed, share personal information on a confidential basis with its authorized representatives, dealers, retailers, contractors and agents.

COGECO may share personal information as between its various related entities and businesses in order to avoid duplication, promote security, or increase the efficiency or quality of information systems, or otherwise to develop product or service offerings that are more interesting or relevant to the customers.

COGECO obtains consent of the individuals concerned for the collection, use or disclosure of personal information through various means, including individual or collective agreements, forms, welcome kits, bills, or printed or electronic communications.

COGECO must obtain consent with respect to the collection, use or disclosure of personal information of a person for any purpose other than the purposes identified in this policy.

COGECO retains personal information only for the period of time required to fulfill the purposes that it has identified with respect to such information. COGECO will render anonymous, erase or destroy personal information that is no longer required for such purposes.

Use of Cookies

During your interaction with Cogeco's website, we may use a "cookie" to collect information anonymously and help us better understand user patterns.  A cookie is set when you enter on Cogeco's website. It is a small text file containing a unique identification number that identifies your browser - but not you - to Cogeco's computers each time you visit Cogeco's website. Cookies tell us which pages of our website are visited, which allows us to enhance our client's interaction with our website. 
 
We cannot determine who you are with the cookie assigned to your computer unless you inform us.  We do not combine information gathered by a cookie with personal information obtained from you without your consent.

COGECO applies, for itself and in its relations with the persons or organizations with whom it deals, procedures, practices and measures with a view to ensuring that personal information in its possession or control are adequately protected.

COGECO ensures that personal information that it collects is accurate, complete and up-to-date.

COGECO uses pixels, or transparent GIF files, to help manage online advertising. These GIF files are provided by our ad management partner. These files enable our partner to recognize a unique cookie on your Web browser, which in turn enables us to learn which advertisements bring users to our website. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.  For more information about our partner, including information about how to opt out of these technologies, go to http://www.doubleclick.net/us/corporate/privacy.

Cogeco Radio-Television Inc. is a member of The Canadian Association of Broadcasters (CAB), which also support and promote the protection of privacy. Persons wishing to obtain more information in this regard may do so by communicating directly at the following address:

The Canadian Association of Broadcasters
P.O. Box 627, Station B
306-350, Sparks Street
Ottawa, Ontario
K1P 5S2
Tél. : (613) 233-4035
Télécopieur : (613) 233-6961
www.cab-acr.ca

Persons wishing to obtain further information on this policy or on the personal information that concerns them, to have access to such personal information, or to file a complaint in this regard, may do so to the designated privacy persons at the addresses stated below :

For Cogeco Cable in Ontario :
Grahame Soley
Privacy Co-ordinator, Cable Ontario
950 Syscon Road
P.O. Box 5076, Station Main
Burlington, Ontario
L7R 4S6

For Cogeco Cable in Québec :
Jacques Gravel
Privacy Co-ordinator, Cable Québec
1630, 6e Rue
Trois-Rivières, Québec
G8Y 5B8

For Cogeco Radio-Television :
Monique Lacharité
Privacy Co-ordinator
612, Saint-Jacques Street, Suite 100
Montréal, Québec
H3C 5R1

Persons wishing to obtain further information on the Personal Information Protection and Electronic Documents Act (Canada) or on their rights under this Act may contact the Privacy Commissioner at the privcan@fox.nstn.ca address or by calling at 1-800-282-1376.