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UNDERSTANDING YOUR BILL
 

Are you having some difficulties understanding your bill? Find all the details below:


 

 

1) Your account number.  (Please print this number on the front of your cheque or money order.)

2) Date when the invoice was issued.

3) Information about customer (name & address).  (The billing address may be different from the service address.)

4) Date before your payment has to be received to avoid late charges.

5) Total amount to be paid when the invoice was issued, including balance outstanding (if any) and the current monthly charges (which could include charges for Video on Demand, Pay Per View and Internet service, if any).  If you had made a payment since the date this invoice was issued, please deduct the amount paid from the amount of this invoice.
 
6) Print in this space the amount you wish to pay.

7) Previous balance outstanding from previous invoice.

8) Detail of your account.

9) Billing period covered by this invoice.

10) Total of the amount to be paid which covers :

  • Balance outstanding from previous invoice
  • Payments and adjustments
  • Current monthly charges
  • Charges for Video on Demand
  • Charges for Pay Per View, if any
  • Charges for Internet Services

11) Watch this area for important messages, special offers and updates on what's coming soon.

12) Visit our website for information on our products, services and on COGECO.

13) Usefull phone numbers to reach us.

 

 

 
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